Pricing that scales with your team
Per seat, no surprises. Every plan includes AI triage, summaries and a 14-day free trial — no credit card to start.
Prices below show monthly rate, with the annual equivalent underneath.
Starter
For small teams getting their first shared inbox under control.
$10/user/mo billed annually
- AI triage into priority buckets
- One-line AI summaries + confidence
- 1 shared inbox
- Up to 5 users
- Snooze, mark done & bulk actions
- Search across inboxes
Growth
For growing support & sales teams that need real collaboration.
$19/user/mo billed annually
- Everything in Starter
- AI-drafted replies
- Unlimited shared inboxes
- Assignments & activity trail
- Comments, @mentions & discussions
- Per-user & team signatures
Scale
For larger orgs that need admin controls and governance.
$31/user/mo billed annually
- Everything in Growth
- Per-inbox access control
- Org & seat management (roles)
- Admin "View as" mode
- Auto-resolving alerts & Catch-all
- Priority support & SLA
All prices in USD, per user, per month. Cancel anytime.
Feature comparison
| Feature | Starter | Growth | Scale |
|---|---|---|---|
| AI triage (Urgent / Today / Later) | ✓ | ✓ | ✓ |
| One-line summaries + confidence | ✓ | ✓ | ✓ |
| AI-drafted replies | — | ✓ | ✓ |
| Shared inboxes | 1 | Unlimited | Unlimited |
| Assignments & activity trail | — | ✓ | ✓ |
| Comments, @mentions & discussions | — | ✓ | ✓ |
| Marketing, Catch-all & Alerts buckets | ✓ | ✓ | ✓ |
| Auto-resolving alerts | — | ✓ | ✓ |
| Per-user & team signatures | — | ✓ | ✓ |
| Per-inbox access control | — | — | ✓ |
| Org & seat management (roles) | — | — | ✓ |
| Admin "View as" mode | — | — | ✓ |
| Support | Priority email | Priority + SLA |
Pricing questions
Is there a free trial?
Yes — every plan starts with a 14-day free trial, and no credit card is required to begin. Connect your inbox and watch Sortoma triage your real mail before you pay a cent.
How does per-seat billing work?
You pay per user, per month. Add seats as you hire and remove them when people leave — your bill adjusts automatically. Choosing annual billing saves you roughly 20% versus paying monthly.
Can I switch plans later?
Anytime. Upgrade to unlock drafted replies, collaboration or admin controls, or downgrade if your needs change. Changes apply on your next billing cycle.
What happens when my trial ends?
We'll remind you before it's up. Add a payment method to keep going seamlessly; if you don't, your workspace simply pauses — your data stays safe until you're ready to continue.
Do you offer discounts for larger teams?
Yes. For teams beyond a handful of seats on the Scale plan, get in touch and we'll talk volume pricing and onboarding.
Which plan should I choose?
Start with Starter if you just want AI triage and summaries on one inbox. Pick Growth (most popular) once more than one person works the inbox and you want drafted replies and collaboration. Choose Scale when you need access control, roles and admin tooling.
Try every feature free for 14 days
No credit card, no migration headache. Connect Google Workspace and your team's inbox triages itself by lunch.